Health Care Resource Centre

Reviews about Health Care Resource Centre

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  Chantelle Thomas Review added: 2018.11.10

  ★ ☆ ☆ ☆ ☆
  Absolutely shocking. Been sat there since 1pm with my 8 month old waiting for her to be seen. 2 hours later I go up to ask when we are going to get seen. I get snotty responses from receptionist 'who? Who's that?! Not impressed. I get told that we are 5 in the cue. Gets to 4pm I go up again receptionist 'if I had a magic wand to shake I would your waiting for the pedeatrician' 10 mins later my partner goes up same receptionist 'been deleted of the system you have already been seen no we havent. Shouting my daughter by her middle name not her first name! Official complaint going there way! Not impressed at all. All to be seen for 2mins!!!! FUMING!!!!!
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  Paula McGarry Review added: 2018.07.12

  ★ ★ ★ ☆ ☆
  I attended at 10.30am on 26th Dec I left at 6pm! Triage I think needs review. I was seen in triage and was sent foe X ray on my thumb despite says my knees were painful. At around 1pm I asked to be reviewed again and I was again I explained my knees were more painful than my thumb and I was concerned no one had looked at them. I was seen again finally around 5.30pm Then! They decided my left knee needed an X ray! The X ray was red flagged as a displaced platella. My right knee was not xrayed . After a call to orthopaedic at whiston I was given pain relief and an appt at fracture clinic at whiston on 2nd Jan. The staff were lovely they were short staffed but lots of people came and went in a few hours and I was left. Had I been taken more seriously in triage I would have been given the correct prioritisation and not been there 6+ hours!

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